InComm

Account Executive

CA-ON-Mississauga
Type
Full-Time

Overview

Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm, www.facebook.com/incomm, www.linkedin.com/company/incomm or www.incomm.com/blog.

About This Opportunity

The Account Executive will be responsible for developing client relationships, managing initial and ongoing client launches, recommend additional client product offering, data support, and maintain a consistent client revenue stream as well as other duties and responsibilities as required or assigned. This position’s key focus will be to maintain, retain, and grow an owned book of business.

Responsibilities

  • Provide regular up-line management reporting of assigned account initiatives and program progress.
  • Maintain a good working knowledge to the company’s products and technologies.
  • Work to promote company objectives and standards associate with the development and support of assigned accounts.
  • Act as interfacing agent with internal InComm organizations on all issues related to the support and development of assigned account base.
  • Document issues requiring further action and communicate those actions in writing to the responsible parties.
  • Performs miscellaneous job-related duties as assigned.
  • Strong interpersonal skills, flexibility, and customer service orientation.
  • Experience interacting and negociating with clients in a professional business setting
  • Basic keyboard and computer operation skills.
  • Ability to capture, and offer solutions to difficult or stressful customer service issues.
  • Working knowledge of e-mail, word processing, spread sheet and presentation applications.
  • Ability to communicate effectively with business professionals.
  • Ability to sort, check, count, and verify numbers.
  • Ability to prepare basic charts and reports.
  • Ability to prepare basic letters, report and customer presentation.
  • Interface on a regular basis with retail chain management or customer POC to solicit support and sales opportunities.
  • Coordinate projects and follow Retailer launch work back schedule (Product Add, Distribution#Shipping and Merchandising Program) – Ensures all key deliverables are met.
  • Provide organizational support as it pertains to the securing and processing of new business contracts, category management, account servicing and support.

Qualifications

  • 4 years+ Related Customer Service Experience in large Retailer
  • Packaged Goods, Solutions selling National Corp is an asset
  • College degree preferred. High school diploma or GED
  • Knowledge of RetailSales & Marketing and Operations – Solutions selling is an asset

 

 

InComm Canada Prepaid Inc. is committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

  

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

 

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*This position is eligible for the Employee Referral Bonus Program

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