• IT Project Manager I - JAPAN

    Job Locations JP-13-Tokyo
  • Overview

    Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at or connect with us on,, or


    About This Opportunity

    Your Impact

    This position offers the opportunity to blend IT engineering knowledge, communication skills, and project management skills in support of high profile client partners in Japan.  This position will require the ability to build solid relations with InComm's U.S. engineering teams and be able to manage end to end project processes to ensure time-lines and business needs are met. 


    Ideal Candidate

    The ideal candidate will have N1 Japanese language skills and Working Proficiency English language skills  (TOEIC 800). 

    Good foundation in IT engineering and an interest in managing projects.


    Why InComm?

    InComm offers an opportunity to work in the interesting niche of fin-tech. We are producing technologies and services that impact consumer shopping in most parts of the world and partner with many of the world’s well-known brands and retailers. This is an opportunity to bring your IT knowledge to a sector that is constantly evolving, fast paced, and unique.


    • Managing multiple projects at the same time.
    • Ensure all project are generated and completed in assigned timelines.
    • Post integration support for existing clients.
    • Support business development team during sales interactions in explaining Company's solution.
    • Report to IT Senior Manager and accountable for keeping Company fully apprised of all IT developments and activity taking place in the Japanese market.
    • Manage scope, schedule for project during execution to ensure delivery meets expectations and achieves customer satisfaction.
    • Proactive management of issues and risks pertaining to the project(s) with appropriate escalation where required.
    • Analyze and revise current technology process and procedure for service delivery to include change, release, configuration, incident and problem management.
    • Support internal infrastructure and Improve the procedures of tasks.
    • Mentor and coach any future hires in the areas of Merchant implementation, Product Development, Operations and IT system infrastructure.
    • Provide leadership continuity between US IT team and local teams.



    • 8+ years' experience in software or technical environment as Presales, IT consultant, engineer
    • Strong analytical skills with the ability to assess complex situations and understand key issues quickly.
    • Demonstrate ability to prioritize work load and meet multiple deadlines.
    • Coordinate with the technology leaders to ensure operational reliability and stability of technology services using industry standards and best practice procedures.
    • Excellent communication skills.
    • Client Management experience.

     Must Have:

    • Bilingual proficiency (English/Japanese) [English usage about 50%.]
      • TOEIC above 850 from Japanese Nationals OR Japanese language proficiency level of  N2 or above
    • Self-starter, ability to work under minimal supervision.
    • Ability to manage work between US(EST) and Japanese Time zones.

    Good to have:

    • Working knowledge of ISO 8583 messaging.
    • Basic programming skills
    • Merchant integration experience in Credit card industry.
    • Basic Network related knowledge (IPsec VPN, IP-VPN)





    InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.


    *This position is eligible for the Employee Referral Bonus Program



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