• Account Manager I - Financial Services

    Job Locations JP-13-Tokyo
  • Overview

    Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at or connect with us on,, or



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    About This Opportunity

    The Financial Services Manager is responsible for delivering business planning, supporting existing clients’ relationship and exploring new account possibilities through InComm’s financial products and programs.


    Ideal Candidate

    The ideal candidate will have stellar communications skills, be a self-starter and relationship builder with experience within the credit card or payments industries.  


    Why InComm?

    InComm offers an opportunity to work in the interesting niche of fin-tech. We are producing technologies and services that impact consumer shopping in most parts of the world and partner with many of the world’s well-known brands and retailers. This is an opportunity to bring your experience to a sector that is constantly evolving, fast paced, and unique.


    • Business planning for Mobile Payment business (QR code/Barcode payment)
    • Sales planning for new and existing Mobile Payment business account (QR code/Barcode payment)
    • Sales planning for new and existing chain store (QR code/Barcode payment)
    • Schedules, manages and participates in regular client meetings (in person and remotely).
    • Establishes performance metrics and tracks clients’ financial performance against plan.
    • Actively collaborates with client personnel to identify performance issues (product/platform, financial, regulatory or other) and actively manages outcomes to resolve obstacles and improve performance.
    • Manages a business planning process with clients, including identification of new growth opportunities and identifies key roles and responsibilities emerging from that process.
    • Identifies and leverages new points of competitive differentiation to enhance customer loyalty.
    • Ensures clients’ overall objectives and requirement are being met.
    • Communicates change or enhancement requirements internally and externally.
    • Support Project Managers as required with the implementation of products or programs as required.
    • Makes program recommendations and contributes to the evolution of our product portfolio and assists with the implementation of such recommendations.
    • Provide assistance to business development or field staff in the form of subject matter expertise on products, platform capabilities, best practices for related products or programs, or writing of concept documents.
    • Transforms the strategic vision of the client into a realistic project to meet their expectations:
      • Supports project definition and planning, initiation and provides ongoing support,
      • Monitor deliverables for both existing and new initiatives.
    • Program and product support;
      • Assist FS merchants in the design, development and gaining necessary approvals for product materials
      • Problem resolution
      • Help develop presentations for product performance or design, fill out internal documentation, external forms
    • Complete internal documentation, external forms as required.
    • Support the ongoing growth of the wider Financial Services Team as required;
      • Assisting other Financial Services team members as needed
      • Assisting with developing the team business initiatives and strategy
      • Maintain understanding of current business, new product launches customer behaviors and competitive product offerings


    • 3-5 years’ experience in credit card, payments, or financial services
    • Bachelor’s degree or commensurate experience in a related field.
    • Superior communication and interpersonal skills with the ability to develop relationships at all levels of InComm and within the client’s organization.
    • Ability to work both independently and within a team environment.
    • Experience managing sales, forecasting, and order management in a fast-paced environment.
    • Ability to manage both internal and external resources in order to meet client launches and replenishment dates.
    • Computer skills at the intermediate to advanced level of MS Office (Word, Excel, Power Point).
    • Proven ability to meet or exceed assigned targets and deadlines consistently.
    • Analytical skills and ability to use initiative to accomplish objectives.



    InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.


    *This position is eligible for the Employee Referral Bonus Program



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